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Credit Card Expiration Alert Email Template

by JC, published: 2013-05-04 00:00 viewed: 187 times
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Suppose you own ABC company and you charge customers on a monthly basis for your service, so you have the clients credit card on file. However, there could be a time when the client's credit card would expire. So you need to send out automated email alerts to the client to notify him/her to renew the credit card. Here is a template for doing so.

Subject: (ABC Company) Payment Plan Alert: Your Credit Card Is Expiring

Dear (Your Customer),

Your credit card ending in xxxx is set to expire on (Month/Year). You authorized (ABC Company) to use this card for payments associated with your participation in our (XYZ Service Plan).

To avoid any interruption to your program, please update your credit card information in the "Make Payments" tab in your account or by clicking the link below:
https://abccompany.com/payment/

For your reference, your payment plan details are:

Plan Type: (XYZ Service Plan)
Authorized Amount: (Monthly Charge in USD)

Your credit card information is:

Name on Card: (Customer Name)
Card Type: Master Card
Last 4 Digits on Card: xxxx
Expiration Date: (Month/Year)

Your current balance is: $xxxx

We appreciate your immediate attention to this matter.

We appreciate your business. If you have any questions or need assistance, please call us toll-free at 1-800-xxx-xxxx between the hours of 8am-6pm PST Monday through Friday. You may also submit your questions through the "Contact Us" link on our website.

Thank you,

Customer Service
(ABC Company)
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