推荐一本美国职场工作实用书籍如下:
What to Say to Get What You Want in Life's Toughest Situations
by Stephen M. Pollan , Mark Levine
外面的培训课程很多用的是这本书. 它包含了对于各种不同的情景的巧妙语言对应: 和老板,下属,office politics,customer...非常实用. 自己觉得对我们老中,特别是语言不太好的朋友. 特别有用.
比如说, 如何与老板提涨薪的技巧:
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Asking for a Salary Increase
Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with.
Pitch #1: What has happened is that I've been concentrating solely on my professional growth and haven’t been paying any attention to my stream of income . . .
Pitch #2: I think my salary no longer reflects my contribution to the company . . .
Pitch #3: I think my salary no longer matches my job responsibilities . . .
Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a peer, or cold call a potential client,
Lifescripts gives you the most effective approach–and the actual words–to use.